· the number of damaged packages arriving on doorsteps has soared by a third in the last year, according to a study. The scale of the problem is not just an inconvenience, it represents billions in losses, declining customer trust, and environmental waste. · while shipping companies work through the customs questions, consumers who are awaiting purchased goods have grown frustrated about delays or the likelihood of their package arriving. With a staggering 85 million packages reported damaged in 2025 alone, consumers are increasingly frustrated by broken, mishandled, or defective deliveries. Shoppers say they are being hit with surprise charges from international shipping carriers as the exemption on import duties for items under $800 expires as a part of president donald. · usps wants to cut costs and stabilize operations, but that could mean trade-offs for everyday consumers. Usps is updating delivery timelines for several mail types, aiming to save $36 billion. This is equal to 85 million damaged parcels in the last 12 months, which would fill the equivalent of more than 45,000 olympic swimming pools. Customers across the charlotte area are raising concerns about delayed letters and missing packages , leaving many questioning the reliability of the u. s. This is equal to 85 million damaged parcels in the last 12 months, which would.

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